Terms of Use

Disputes arising from or related to these Terms of Use or the Services are subject to binding arbitration and a waiver of class action rights, as stated in Section 18 of these Terms, titled “Dispute Resolution and Arbitration.” Please read this section carefully since it affects your ability to go to court and have your rights decided individually or as part of a class action.

Que’s Espresso (“we,” “us,” or “our”) is a firm that offers a website via which customers can buy food and drinks from a variety of independent pizzerias (“Pizzerias”). The Pizzeria can be asked to either deliver or make the customer’s order accessible for pick up via the Platform.

Any reference to “you” or “your” refers to the individual who is accessing, using, or participating in the Platform, as well as that individual’s legal representatives, executors, administrators, heirs, and assigns. You represent and warrant that you have the ability to bind any company, organization, or other entity using the Platform on your behalf to these Terms. If you agree to these Terms on its behalf, it will be treated as if it had agreed to them in person.

You acknowledge that you have read, understood, and agree to be bound by these Terms by downloading, installing, or otherwise accessing or using the Platform. DO NOT USE THE PLATFORM IF YOU DO NOT AGREE.

Permission to Operate the System

You are hereby granted a limited, non-transferable, non-sublicensable, and revocable license to use the Platform on compatible devices that you own or control, only for your own use, and only in accordance with any applicable laws that are relevant to you or your use of the Platform. Your acquisition of this license is contingent on your agreement to and observance of the terms and conditions outlined below. Que’s Espresso reserves the right to revoke this license at any time and for any cause.

Que’s Espresso reserves all rights not expressly granted. The Platform may not be altered or transferred in any way that allows multiple devices to access it at the same time. You are not permitted to rent, lease, lend, sell, distribute, or sublicense access to the Platform. If you violate these license limits or go beyond the scope of the license granted by these Terms and Conditions, you may face legal action, financial penalties, and liability for infringement of intellectual property rights. Any changes to the Platform will be governed by these Terms unless accompanied by a separate license, in which case the terms of that license will apply.

Account Registration and Eligibility Criteria

To use the Platform, you must be at least 18 years old. You represent and warrant to us that you are at least the age of 18, that you have never been suspended, banned, or otherwise removed from the Platform, and that your registration for and use of the Platform is in accordance with all applicable laws and regulations. Some Platform functionality may necessitate your registration. You may be prompted to submit some identifying information while creating an account (such as your name, credit card information, e-mail address, phone number, profile image, or other contact information). You guarantee that any information you supply us will always be correct and up to date. We may ask you for information to help us validate your identity and protect your account. For enhanced security, you will be asked to enter a password during the signup process. It is solely your responsibility to keep your login credentials safe. If someone else acts in your place, you assume responsibility for their actions.

Your Relationships

By registering or placing an order with us, you consent to receive emails and phone calls about your order from us or the Pizzeria. These emails or text messages could include both informative and promotional content. You cannot refuse transactional or relationship-based communications. If you choose, we or the pizzeria on our behalf can send you SMS texts with order updates. Our SMS Terms & Conditions govern the distribution of such messages.

By installing our mobile app on your device, you consent to receive push notifications, which are messages delivered to your device even when the app is not active. You can disable your phone’s alerts by going to the “settings” page.